What is Build Chatbot and Why It Matters

What is Build Chatbot and Why It Matters

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4 min read

Conversational AI is transforming how businesses engage with customers. As chatbots become integral to providing personalized and efficient experiences, the demand for easy-to-use chatbot builders tailored to company needs increases.

This is where Build Chatbot comes in.

An Intelligent Chatbot Builder for All

Build Chatbot allows anyone to create intelligent chatbots that understand natural language, hold meaningful conversations, and complete tasks automatically. With an intuitive drag-and-drop interface, non-technical users can build and train chatbots suited for their business goals and customers, with no coding required.

But what sets Build Chatbot apart is how it enables you to create highly customized chatbots.

Train Chatbots with Private Data

Build Chatbot is the only chatbot builder allowing you to train chatbots with private data - your company's data. By ingesting your knowledge bases, documents, product catalogs, FAQs, and more, Build Chatbot chatbots understand industry-specific terminology and can answer domain-related questions.

Build Chatbot ai with no code knowledge

Further personalization happens through brand voice configuration during training. This means the chatbots adopt your brand's tone and personality for more natural conversations.

The result? Intelligent automatons that engage visitors like your employees would.

Multiformat Conversations

Another differentiation point is Build Chatbot's ability to converse in multimedia formats. It can interpret text, speech, images and videos to extract information and determine context.

So your chatbot helps customers by reading product manuals, watching tutorial videos or listening to support calls along with them. This leads to more meaningful and dynamic conversations compared to text-only chatbots.

Scalable Deployment Across Touchpoints

Chatbots built with Build Chatbot embed seamlessly across communication channels - websites, mobile apps, messaging platforms and more. With multi-channel deployment, you can standardize customer experiences while scaling conversations.

REST APIs also allow the integration of chatbots with existing systems. Chatbot responses can pull data from your CRM, support desk, product catalogs and so on.

Privacy and Security

Data security is paramount when providing external access to internal data via chatbots. Build Chatbot employs robust authentication protocols and encryption standards like HTTPS, TLS 1.2 and AES-256 to secure data access and storage.

Granular user access controls also prevent unauthorized data access and bot misuse. Compliance certifications guarantee that stringent regulatory requirements are met as well.

Pricing to Match Needs

Build Chatbot pricing plans cater to both early-stage startups and large enterprises:

  • Essential - $19/month

  • Prime - $49/month

  • Powerpack - $97/month

  • Enterprise - $963/month with customized solutions

Free trials let you experience features before subscribing. As needs grow, seamlessly upgrade plans without having to recreate bots.

An AI Assistant for Every Business

The possibilities with Build Chatbot are endless. The no-code bot builder lets eCommerce stores provide 24/7 shopping assistance. Real estate sites qualify leads with chatbots. Healthcare apps employ virtual assistants for symptom checks.

Insurers, banks and financial service providers use chatbots to automate claims, address queries and simplify processes. Educational institutes offer student support through campus chatbots.

And so much more.

Will Chatbots Replace Humans?

With AI advancing exponentially, concerns about machines replacing jobs arise. However, Build Chatbot augments human capabilities rather than replaces them.

Chatbots manage high-volume, repetitive tasks like answering FAQs, processing transactions and scheduling meetings. This lets human agents focus on complex customer issues and relationship building.

So chatbots and humans work symbiotically to collectively elevate customer experiences.

The Road Ahead

As conversational AI becomes integral, what does the future of chatbot builders like Build Chatbot look like? Here are some possibilities:

  • Deeper personalization with bots interacting more naturally like humans

  • Multilingual bots as global business expands

  • Contextual conversations with bots understanding customer histories and journeys

  • Omnichannel orchestration with unified experiences across channels

  • Smarter integrations with back-end systems for instant data access

  • Robust governance around ethics, transparency and responsible AI

The next frontier of chatbot builders integrates deeper intelligence in bots while keeping humans in the loop. Build Chatbot promises to be at the forefront of this revolution.

So simplify customer conversations with chatbots personalized to your brand. Sign up for Build Chatbot to craft your digital assistant today.